Postmortem
A postmortem is a written report produced after an incident that documents its timeline, root cause, impact, and follow-up actions, with the goal of preventing the same failure from recurring rather than assigning blame.
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Glossary Terms(4)
Incident Management
Incident management is the structured process a team follows to detect, respond to, resolve, and learn from unplanned disruptions to a service — from initial a…
Postmortem (DevOps)
A postmortem is a written report produced after an incident that documents its timeline, root cause, impact, and follow-up actions, with the goal of preventing…
Runbook
A runbook is a documented, step-by-step procedure for diagnosing and resolving a specific, known operational issue, used by on-call engineers to respond consis…
On-Call Rotation
An on-call rotation is a schedule that assigns responsibility, usually on a rotating basis among team members, for responding to alerts and incidents outside n…