Service Level Objective
9% of requests succeed in under 300ms over 30 days' — used internally to guide engineering priorities and release decisions.
5 resources across 2 libraries
Glossary Terms(4)
Site Reliability Engineering (SRE)
Site Reliability Engineering (SRE) is an engineering discipline that applies software-engineering practices to operations problems, using measurable reliabilit…
Service Level Objective (SLO)
A Service Level Objective (SLO) is a specific, measurable reliability target for a service — such as '99.9% of requests succeed in under 300ms over 30 days' —…
Service Level Agreement (SLA)
A Service Level Agreement (SLA) is a formal, often contractual commitment between a service provider and its customers that defines the level of service — such…
Error Budget
An error budget is the quantified amount of unreliability a service is allowed to have while still meeting its Service Level Objective, used to balance the pac…