Zoom AI Companion
Zoom AI Companion is Zoom's built-in AI assistant that generates meeting summaries, transcripts, and follow-up notes, and provides real-time assistance such as chat drafting and smart recaps across Zoom's suite of products.
Definition
Zoom AI Companion is Zoom's built-in AI assistant that generates meeting summaries, transcripts, and follow-up notes, and provides real-time assistance such as chat drafting and smart recaps across Zoom's suite of products.
Overview
Zoom AI Companion is included with eligible Zoom licenses and operates across Zoom Meetings, Zoom Team Chat, Zoom Phone, and Zoom Docs, rather than being limited to a single product. During a meeting, it can generate a live meeting summary organized by topic, capture action items and decisions, and produce a full transcript, all available shortly after the meeting ends without requiring a separate transcription service. Beyond summarization, AI Companion assists with real-time tasks: it can suggest chat replies in Zoom Team Chat, help draft messages, generate quick polls or whiteboard content during a live meeting, and answer questions about what was discussed earlier in a meeting a user joined late — a feature often called a 'catch-up' summary. It can also compose meeting agendas or follow-up emails based on the discussion. A notable design decision by Zoom is that AI Companion features are included at no additional cost for accounts on paid Zoom plans (rather than being a separate paid add-on), which distinguishes its pricing model from many competing meeting-AI tools. Zoom has also published data-handling commitments stating that customer meeting content is not used to train its own or third-party underlying AI models without consent. Overall, AI Companion targets a common pain point in remote and hybrid work — the time cost of manual note-taking and follow-up drafting — by automating documentation of what was said and decided, letting participants focus on the conversation rather than transcription.
Key Features
- Generates topic-organized meeting summaries and full transcripts
- Captures action items and key decisions automatically during meetings
- Provides live 'catch-up' summaries for participants who join late
- Suggests draft replies and messages within Zoom Team Chat
- Assists with generating agendas and follow-up emails from meeting content
- Works across Zoom Meetings, Team Chat, Phone, and Docs
- Included with eligible paid Zoom plans at no extra AI add-on cost
- Zoom states meeting content is not used to train third-party AI models without consent