Auvik

Definition

Auvik is a company that provides cloud-based network monitoring and management software aimed primarily at managed service providers and IT teams overseeing multiple client or site networks. Its platform automatically discovers and maps network devices, monitors their performance and configuration, and centralizes visibility across many separate networks in one cloud-hosted console, without requiring customers to host their own monitoring servers.

Overview

Managed service providers that support many client organizations, each with its own network of switches, routers, and firewalls, need a way to monitor all of them without deploying and maintaining separate on-premises monitoring infrastructure for every client. Auvik built its platform specifically around this multi-tenant use case, delivering network discovery, mapping, and monitoring as a cloud-hosted service that a provider can roll out across many client sites from one central account. Mechanically, a lightweight collector is deployed on each monitored network, typically as a virtual machine or software agent, and it discovers devices using protocols like SNMP and other network discovery mechanisms, then sends the resulting topology and performance data up to Auvik's cloud backend. The platform automatically generates a visual network map showing how devices connect, tracks configuration changes on network hardware, and alerts on performance thresholds or unexpected topology changes, all viewable through a web console that can segment data by client or site for a service provider managing many networks at once. Auvik differs from self-hosted, open-source tools like LibreNMS or Cacti by shifting the operational burden of running monitoring infrastructure to the vendor's cloud backend, at the cost of a recurring commercial subscription rather than free software the customer must operate themselves. It differs from broad enterprise suites like SolarWinds or ManageEngine by focusing specifically on network discovery, mapping, and monitoring rather than bundling in IT service management or endpoint management as core product lines. In practice, managed service providers use Auvik to onboard new client networks quickly, since automated discovery reduces the manual work of documenting a client's infrastructure, and to maintain configuration backups and change tracking for client network devices as part of their service offering. IT teams managing multiple branch office networks similarly use it to get centralized visibility without deploying separate monitoring stacks per site. Its main trade-offs are the recurring subscription cost inherent to a cloud-hosted commercial product compared to self-hosted open-source alternatives, and a narrower functional scope than full enterprise IT management suites, meaning organizations needing service desk or endpoint management typically pair Auvik with a separate product for those functions. For a managed service provider billing clients on a per-site or per-device basis, though, the subscription cost is often easy to justify against the labor saved from manual network documentation and the faster onboarding automated discovery makes possible across a growing client base, particularly as the number of managed networks grows large enough that manual documentation would otherwise consume a meaningful share of technician time.

Key Features

• Cloud-hosted network monitoring delivered as a subscription service
• Automated network discovery and topology mapping via lightweight collectors
• Configuration backup and change tracking for network hardware
• Multi-tenant console for managing many client or site networks centrally
• Alerting on performance thresholds and unexpected topology changes
• Aimed primarily at managed service providers and multi-site IT teams
• No on-premises monitoring server required for the customer
• Automatic visual mapping of device connectivity

Use Cases

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Frequently Asked Questions

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